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Author Topic: MAX BMW, CONNECTICUT  (Read 43528 times)

Offline TimTyler

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MAX BMW, CONNECTICUT
« on: April 06, 2013, 07:15:18 PM »
MAX BMW, CONNECTICUT

Spent a day and a half there in the spring of 2012 after my rear master cylinder died 3300 miles from home. The brake fluid spray contaminated the shock innards (which I discovered was mounted upside down!) so I had to wait overnight for a replacement shock and master cylinder. It cost me some bucks to get out of there, but they were totally professional and got me on my way as soon as possible. They also have a lobby full of vintage bikes in amazing condition so there's plenty of stuff to look at. Old cemetery across the street has grave markers from the 1700's.
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Offline cy7878

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  • Posts: 102
Re: MAX BMW, CONNECTICUT
« Reply #1 on: May 05, 2013, 03:16:30 PM »
Hi Tim,

   It's funny how there is a guy on YouTube (Chris Harris) who posts bunch of service videos on the K100 who just tears MAX BMW apart every chance he gets.  Chris Tore down a K100 for spline lube and every chance he gets, he says how MAX BMW didn't do the work they charged the customer for and mistakes made.  While I would probably never be in the neighborhood, but I would love to hear what other people say.
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Chuck

San Diego
1985 K100RS

Offline billday

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Re: MAX BMW, CONNECTICUT
« Reply #2 on: May 05, 2013, 03:29:23 PM »
My personal experience:

Max in CT has friendly, useful guys at the parts desk.

I've dealt with the sales guys at Max in NY and they were great.

Max's website has great parts fiche, and the service from their mail-order parts department in NH is great.
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  • New York State, USA 10977
  • 1985 K100

Offline TimTyler

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Re: MAX BMW, CONNECTICUT
« Reply #3 on: May 05, 2013, 03:34:49 PM »
The Parts guy I was dealing with was far from friendly. Maybe he was having a bad day when I was there.

Service rep and tech were polite and seemed to be on the ball.
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Offline Scott

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  • Posts: 77
Re: MAX BMW, CONNECTICUT
« Reply #4 on: September 10, 2018, 07:32:57 PM »
When i call,  I get Rusty usually.   Very friendly and helpful, and when i do online ordering Drew, i guess is the Internet shipping guy, is on the ball, great communication and fast shipping.   Can't say how the in person service is since i love on the west coast.   
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  • SoCal
  • bmw R100r, bmw k75, hondapotamus G/W, XT 500 enduro

Offline Laitch

  • Faster than a speeding pullet
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Re: MAX BMW, CONNECTICUT
« Reply #5 on: September 10, 2018, 07:40:24 PM »
Quote from: Scott on September 10, 2018, 07:32:57 PM
  Can't say how the in person service is since i love on the west coast.
If you can't be with the one you love, love the one you're with, as the ancient ballad tells us.  :oldguy:
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  • Along the Ridley in Vermont.
  • 1995 K75 89,000 miles

Offline The Mighty Gryphon

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Re: MAX BMW, CONNECTICUT
« Reply #6 on: September 10, 2018, 07:43:01 PM »
MaxBMW is my go to place when I need/am forced to buy a new part for my bricks.  Easy to find parts, they take PayPal, and the shipping is pretty quick considering they usually have to get parts from the distributor's warehouse. 

They have the online parts thing nailed as far as I'm concerned.

Oh, and the M&M's are nice...
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  • In my garage in Marilla, NY
  • '91K100RS White/Blue
Current:
'91 K100RS16V "Moby Brick Too"

Past:
'94 K75RT "Ilsa, She Wolf of the SS"
'92 K100RS16V "Moby Brick" (RIP, deceased in a vehicular assault)
'94 K75S Special Edition Dakar Yellow "Cheetos"
'89 K100RS Special Edition "Special Ed"

Offline Scott

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  • Posts: 77
Re: MAX BMW, CONNECTICUT
« Reply #7 on: September 10, 2018, 10:43:51 PM »
Quote from: Laitch on September 10, 2018, 07:40:24 PM
If you can't be with the one you love, love the one you're with, as the ancient ballad tells us.  :oldguy:
Yeah, that was a pretty funny typo alright.   Can't seem to edit typos.  I guess i do love on the west coast, since I'm a native southern California dude.   But at least i can ride almost every day ,  great weather in my neck of the woods. Cheers.
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  • SoCal
  • bmw R100r, bmw k75, hondapotamus G/W, XT 500 enduro
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