BeemerBoneyard ~ New And Used K Parts And Maintenance Supplies

[Chaos]

http://www.beemerboneyard.com/  been using them for years, never disappointed

[Ray20]

Yeah, I have used beemerboneyard  a few times in the past and as a "foreigner" I have a different story....

Living in Australia I do a lot of mail order out of the US .  I can tell you that I have always had the best service... what I get is what I order, items are well packaged, and I always get the feeling that the vendor cares a lot about their reputation and customer service..Autohaus comes to mind straightaway..
but not all are the same.

Not Beemerboneyard

My last purchase was a pump, lines, filters, and other fuel hardware..

A shipping price was quoted on an emailed invoice... of about $28
the invoice with the items said ANOTHER PRICE... like around $34

 when I checked my Paypal account a much higher figure was taken for shipping..about $70 plus ... and we're talking a small parcel via US post to Australia... which is just a little bit south west of Hawaii....

 I don't think it was a mistake.....

 when the parcel was shipped, he sent me an email telling me that he had credited me $10 as he had got a better shipping rate... oh yeah ..

Although he has excellent items, at very good prices... I personally felt that the man had robbed me..

SHAME on you beemerboneyard....

[johnny]

greetings ray20...

i think their goal is to get rich from jacked up shipping to australia...

j o

[MikeFigielski]

Yeah, I have used beemerboneyard  a few times in the past and as a "foreigner" I have a different story....

Living in Australia I do a lot of mail order out of the US .  I can tell you that I have always had the best service... what I get is what I order, items are well packaged, and I always get the feeling that the vendor cares a lot about their reputation and customer service..Autohaus comes to mind straightaway..
but not all are the same.

Not Beemerboneyard

My last purchase was a pump, lines, filters, and other fuel hardware..

A shipping price was quoted on an emailed invoice... of about $28
the invoice with the items said ANOTHER PRICE... like around $34

 when I checked my Paypal account a much higher figure was taken for shipping..about $70 plus ... and we're talking a small parcel via US post to Australia... which is just a little bit south west of Hawaii....

 I don't think it was a mistake.....

 when the parcel was shipped, he sent me an email telling me that he had credited me $10 as he had got a better shipping rate... oh yeah ..

Although he has excellent items, at very good prices... I personally felt that the man had robbed me..

SHAME on you beemerboneyard....

Hi Ray 20,
My name is Mike Figielski and I am the co-owner of Beemerboneyard. I can tell you that whatever shipping quote you received at checkout is what you would have been charged. We do not change shipping rates after the fact. In fact that would be impossible with Paypal as you would have to authorize any additional funds. The situation you describe seems odd The shipping calcualtor function on our website is automated and there is no way for the amount to change between the shopping cart and Paypal normally. I don't have your full name so I can not look up your order and payment info in our system. Did you contact us regarding this problem? I receive all orders and all customer emails personally and I do not remember anything like this. Maybe before you post something like this in a public forum you could contact us about it. If there was an issue with Paypal or the amount you were charged for shipping I certainly would resolve it for you. We do a lot of business in Australia and would appreciate the opportunity to resolve this for you. Can't do that if you don't contact us about the problem. Just email me off our website at customerservice@beemerboneyard.com and I will personally handle it. Much better way of doing it than trashing us in a forum post. Thanks,
Mike

[Niemand]

I've had very good experiences dealing with Beemerboneyard on several occasions.  I've ordered a few used parts for my K1100RS, brake pads and some tools over the past few years.  The only time I had an issue with a part, Mike resolved it quickly and professionally after a single email on my part.  I wouldn't hesitate to buy from them again should they have something I need.

 

[Jumpin Jimmy B]

 Ditto on the positive.
 I bought  a dash pad for my 93 K11RS.

 They had used a  stock picture and it looked brand new. At 20% of new price. What I got was gently used and serviceable but not new and the
type around the key ring was completely gone.
 One quick email and they gave me a heavy discount FAST!

 When I need oil filters I order the pack, I think it's a six pack, comes with all the crush washers too.

Also both brake MC rebuild kits where bought from them.

If you see something you need on their site, don't be afraid to order, they will treat you right.

If you don't like the way it goes down or have a concern, contact them direct. From my experience, they will make it right for you.

[Ray20]

Mike Figielski thank you for joining the forum and giving us a full response to my post..
I just came in from the shed…over the past month I have been slowly working my way through a 1987 K100RS with 2,500 original miles on the clock.... I have got to the stage where it should fire up fitted the battery this morning…  I went to put gas in the refurbished tank tonight and found I had fitted a cap with no key..and it’s locked… seems I made a pretty stupid mistake… these things happen.
 I have 4 K bikes right now. I probably have so many, as my 60 year old big brother who used to pick on me when I was a kid, only has one wobbly old R650.. this is my revenge..or something like that.
My last post was almost flippant and unsatisfactory so I’m sorry about that. I will contact you personally with any specific issues.

 I think I should go back and just go through the experiences I have had as a foreign based BMW parts purchaser, from US ebay and other well known US based suppliers. If nothing else I hope it is valuable customer feedback.

 I very recently purchased new from a US supplier a couple of complete fuel pump rubber mount sets with the lot, some hose and a few service items… the total weight was 1.5lbs. total cost $ 189
 Shipping cost from the supplier.. $79.02 to Australia… Fedex..   
 It was at my gate in 5 days, but does that cost sound reasonable ? 

From ebay I won a K100 output shaft… It was posted USP to me from New York State..I waited a month and it didn’t turn up.. the seller eventually located it for me in SWEDEN.. I finally got the part after two months…
Sadly the same thing happened with a shipment from the boneyard via USP. That shipment contained a small part that was mistakenly omitted from an earlier order and was much needed.
Mike you graciously told me that the second shipment would be post free or at reduced cost because of the part omitted from the earlier shipment. Thank you for that, but I politely declined your offer.

Tracking showed that the parcel went to CANADA for a while, then went back across the border ..then lots of nothing. The parcel turned up eventually.. I think it took 6 weeks to two months to arrive. I still have no idea what happened to it.
By then I had been waiting 3 months for a part that I needed to run my bike.
Man, I was pissed off.

Mike can I suggest you use a bigger font on the address labels ?  it looks like 10 point.. and is difficult to read..
I would never post anything international with such small font.

I have had a good experience with Fedex... and just don’t want to talk about USP.

 Mike, It would be good to hear about your experiences with international freight ?

Why don't you use Fedex ?
 

Ray.

[Kyle10]

Mike: Appreciate your accountability greatly. Says a lot about you and your business.

Send me crash bars for an '85rt and I'll say even better things about you and your enterprise 

[MikeFigielski]

I think I should go back and just go through the experiences I have had as a foreign based BMW parts purchaser, from US ebay and other well known US based suppliers. If nothing else I hope it is valuable customer feedback.

 I very recently purchased new from a US supplier a couple of complete fuel pump rubber mount sets with the lot, some hose and a few service items… the total weight was 1.5lbs. total cost $ 189
 Shipping cost from the supplier.. $79.02 to Australia… Fedex..   
 It was at my gate in 5 days, but does that cost sound reasonable ? 

From ebay I won a K100 output shaft… It was posted USP to me from New York State..I waited a month and it didn’t turn up.. the seller eventually located it for me in SWEDEN.. I finally got the part after two months…
Sadly the same thing happened with a shipment from the boneyard via USP. That shipment contained a small part that was mistakenly omitted from an earlier order and was much needed.
Mike you graciously told me that the second shipment would be post free or at reduced cost because of the part omitted from the earlier shipment. Thank you for that, but I politely declined your offer.

Tracking showed that the parcel went to CANADA for a while, then went back across the border ..then lots of nothing. The parcel turned up eventually.. I think it took 6 weeks to two months to arrive. I still have no idea what happened to it.
By then I had been waiting 3 months for a part that I needed to run my bike.
Man, I was pissed off.

Mike can I suggest you use a bigger font on the address labels ?  it looks like 10 point.. and is difficult to read..
I would never post anything international with such small font.

I have had a good experience with Fedex... and just don’t want to talk about USP.

 Mike, It would be good to hear about your experiences with international freight ?

Why don't you use Fedex ?
 

Ray.

Hi Ray,
Your example with Fed Ex shows why we use USPS for foreign orders. The same shipment that cost $79 with Fedex would be approx $50 with USPS. We ship an awful lot of packages with USPS to Australia and 99% of them get there quickly and without issue. Of course there are always exceptions with any parcel service and it sounds like USPS messed up on your shipment. Not really much we can do about the occasional carrier screw up. As for the font on the labels, we use Endicia which is the largest USPS mailing software around. The software determines how the labels are printed. That font is used for all of our international shipments and honestly we don't have an issue. The labels have bar codes which is how they are read so font does not really matter much until it gets don to the individual local mail carrier a which point I think they will know where to bring the package.
  As I said in the previous post Ray, if you have a specific problem with an order from us please contact me personally at the email I provided. I really don't want to conduct business on a public, non comercial forum like this. Thanks,
Mike

[jllphan]

I'm sure many of you have opinions of this place, but my recent experience merits a post....

Upon my third order with this place (had good experiences on the first two) for a clutch cable that had just snapped on my ride home, i selected 2day air shipping because I'm impatient and wanted to ride with such great weather upon us.  Ordered this on a Wed night so I gambled thinking best case it would arrive on Friday, if not Monday.  I received the following email from BeemerBoneyard the next morning:

" Hi, UPS 2nd day would get you your cable on Monday, so I have upgraded your shipping to USPS Express so you will have it tomorrow. Jim"

I was really blown away.  It's a small thing i suppose, but in this day in age when i call Uhaul to rent a trailer and know more about my options (based on 5min review on their site) than anyone I speak with, or if I call the BMW dealer only to be transferred three times and put on hold for countless minutes --- this kind of customer service should be celebrated.  Thanks Jim, thanks BeemerBoneyard, you will get a lot of my money moving forward!

[stokester]

Only good experiences with me... 

I especially like their kits which include filters, washers and o-rings.

[koapono]

i have nothing but good things to say about Beemer Boneyard, been a great resource for me parts were always received as advertised and pricing seems honest and fair but then i live in Virginia and don't have to have items shipped across oceans and/or borders.

[schrocketeer]

Just ordered the Complete 12/24K Mile Maintenance Kit For All K100 2V Bikes for my 1985 K100RT, based mainly on this Forum's recommendation. Looking forward to getting my first non-Japanese motorcycle going!

[Laitch]

Just ordered the Complete 12/24K Mile Maintenance Kit For All K100 2V Bikes for my 1985 K100RT, based mainly on this Forum's recommendation. Looking forward to getting my first non-Japanese motorcycle going!

You'll probably need a cap-type oil filter wrench that snugly fits the intended filter.

[Chaos]

You'll probably need a cap-type oil filter that snugly fits the intended filter.

Or a badly fitting one and a couple sheet metal screws

[Laitch]

Or a badly fitting one and a couple sheet metal screws

Or a wrecking bar and railroad spike.

[drneo]

Always good, fast service when I order from them. Plus the BMWMOA discount is super awesome!!